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Coaching Employees
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The coaching process is central to performance management. Coaching
refers to the managerial activity that creates the climate,
environment, and context that empowers individuals and teams to
generate results. The root meaning of the verb “to coach” is to
“convey a valued person from where he or she is to where he or she
wants to be.” The coach’s job is to do this through encouragement and
knowledge, rather than punishment and threats. Both coaching and
management have a common goal: the achievement of something through
the actions of others. Both depend on the quality of communication
between supervisors and employees. This session examines the coaching
process and provides many tools and techniques to help shape your
employees’ behavior on the job.
Download Brochure
- Thursday, February 18, 2010 Register Now
- Tuesday, October 19, 2010
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