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Dewey Thompson works as a Sr. Business Trainer and Consultant for the Missouri Training Institute, located in the Robert J. Trulaske, Jr. College of Business at the University of Missouri. Prior to his work at the University, Dewey worked as an independent contractor providing consultation and training services to the workforce development system at the Federal, State, and local levels. Most of Dewey’s work centers around making people more comfortable with the rapid changes that are occurring in the workplace and helping staff realize their full potential in serving a vast array of co-workers and customers. He has trained thousands of public and private-sector professionals across the country in topical areas such as change, partnering and collaboration, customer service, service mapping, quality and continuous improvement, leadership and in developing integrated systems of service delivery using process mapping tools and techniques. Dewey served as the lead facilitator for the United States Department of Labor’s Workforce Excellence Network and is a member of the Central Missouri Workforce Investment Board. He was also selected to receive the 2006 award for Professional Development from the National Association of Workforce Development Professionals. Dewey holds a Master’s degree in Curriculum and Instruction from the University of Missouri and is a certified True Colors instructor.
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