Dealing With Difficult People
Difficult people are everywhere, or maybe, everyone is difficult during certain moments of their life. Eventually you’ll work with a person who you think is difficult. This experience can be stressful and make an otherwise enjoyable job, unpleasant, and even intolerable.
What You Will Learn:
- General characteristics of difficult personalities and ways to manage your emotions and others.
- How to minimize the negative impact difficult people create while gaining the confidence you need to stand your ground and maintain your self-respect.
Open to all participants