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Generational Differences

“It’s Not Right or Wrong, It’s Just Different”

Remember when there was only one television per household?  And, if you held the rabbit ears just right, you had your choice of only three channels?  Times have changed, and with it comes a different way of looking at and interacting with the world in which we live.  These differences can often lead to misunderstandings and conflict with the people with whom you work.

This course outlines the characteristics of four distinct generations in today’s workplace:  Matures, Baby Boomers, Generation X, and the Millenials.  We will discuss the formative experiences that helped to shape each generation and how they have responded to issues such as adversity, technology, and the evolving complexity of our world.

This session will give participants information and effective tools for appreciating others' perspectives, understanding their behaviors and differing motivational factors and provide suggestions on how to collaborate in mutually beneficial ways.  It’s important to remember: “It’s not right or wrong, it’s just different.”  Cost: $195

What You Will Learn

  • Review the characteristics of four generational cohorts:  Matures, Baby Boomers, Generation X, and Millenials.
  • Identify the factors that have and continue to influence each generation and what that means to your recruitment and retention efforts.
  • Improve awareness of reasons for generational differences thereby improving communication and working relationships.
  • Explore methods of dealing with other employees of different generational groups.

Course Type

Open to all participants

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