Supervisory Certificate Series Regional Offerings
Offerings Around the State
- Sedalia, MO-- January 12, 19, 26 and February 2, 2017. Click here for a copy of the brochure and registration information.
- Maryville, MO-- February 1, 8, 15 and 22, 2017. Click here for a copy of the brochure and registration information.
Supervisory Certificate Series Program Information
Day 1: Building Effective Relationships (full day)
Building effective relationships with team members is one of the best strategies to ensure team performance and prevent future conflict. By focusing on relationships, you gain trust and respect. This session will examine personality differences, generational differences, and how to proactively build trust.
Day 2: Your Legal Responsibilities (half day, a.m.)
Supervisors must protect the organization from liability. This session explores the legal responsibilities of the supervisory role examining best practice solutions for discrimination, sexual harassment, and the progressive discipline process.
Day 2: Communicating Successfully (half day, p.m.)
Successful communication requires more than just speaking your mind loudly enough for others to hear you. Sharpen your written and verbal communication skills to maximize understanding, and minimize confusion among those with whom you communicate.
Day 3: Leading High-Performance Teams (half day, a.m.)
Learn how to set team boundaries and communicate expectations to increase the commitment and performance of your employees.
Day 3: Guiding Conflict Resolution (half day, p.m.)
In the workplace, even healthy differences can escalate into conflict. Addressing it quickly and effectively is a crucial
Day 4: Coaching Employees (full day)
Learn the coaching tools you need to motivate, delegate, and diagnose performance problems, provide performance feedback, and facilitate the problem-solving process with employees.
$875 for entire series
$280 for full-day session
$140 for half-day session
Supervisory Certificate Series